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The AOK Bookstore 
Communication, HR, Education, Staff

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Michael Armstrong 

 

 

Strategic Human Resources Management: A Guide to Action 

 

Wayne Baker

 

 

Achieving Success Through Social Capital: Tapping Hidden Resources in Your Personal and Business Networks

 

 

Philippe Baumard

 

 

Tacit Knowledge in Organizations

 

 

Ann Bentzen-Bilkvist, Ed.

 

 

Educating Knowledge Workers for Corporate Leadership: Learning into the Future (Educational Innovation in Economics and Business, Vol. 7)

 

 

Blair/Kochan (Editors)

 

 

The New Relationship: Human Capital in the American Corporation

 

 

George Bohlander, et al

 

 

Managing Human Resources (Swc-Management Series)

 

 

Dede Bonner 

 

 

In Action: Leading Knowledge Management and Learning  

 

 

Michelle Marie Burke

 

 

The Valuable Office Professional: For Administrative Assistants, Office Managers, Secretaries and other Support Staff

 

 

Burnett/Stagg 

 

 

Handbook of Customer Relationship Management (CRM): The Definitive Guide to Winning, Managing and Developing Key Account Business 

 

 

John Case 

 

 

Open-Book Management : The Coming Business Revolution  

 

 

Clarke L. Caywood (Editor)

 

 

The Handbook of Strategic Public Relations and Integrated Communications

 

 

James W. Cortada

 

 

Rise of the Knowledge Worker (Resources for the Knowledge-Based Economy)  

 

 

Robert Cross

 

 

Strategic Learning in a Knowledge Economy: Individual, Collective and Organizational Learning Processes  

 

 

Cushman/King (Editor)

 

 

Communicating Organizational Change: A Management Perspective (Suny Series in International Marketing)

 

 

Thomas O. Davenport

 

 

Human Capital: What It Is and Why People Invest in It (The Jossey-Bass Business & Management Series

 

 

Thomas Davenport 

 

 

Intellectual Capital: The New Wealth of Organizations

 

 

Roger M. D'Aprix

 

 

Communicating for Change: Connecting the Workplace with the Marketplace (Jossey-Bass Management Series)

 

 

Ross Dawson

 

 

Developing Knowledge-Based Client Relationships, the Future of Professional Services

 

 

Keith J. Devlin 

 

 

InfoSense: Turning Information into Knowledge  

 

 

Evans/Wurster

 

 

Blown to Bits: How the New Economics of Information Transforms Strategy

 

 

George-Anne Fay

 

 

Will the Real Boss Please Stand Up? Taking Your Administrative Career to the Next Level

 

 

Kimball Fisher

 

 

The Distributed Mind : Achieving High Performance Through the Collective Intelligence of Knowledge Work Teams  

 

 

Brian Friedman, et al

 

 

Delivering on the Promise: How to Attract, Manage, and Retain Human Capital

 

 

Garrick/Rhodes

 

 

Research and Knowledge at Work

 

 

David Garvin

 

 

Learning in Action: A Guide to Putting the Learning Organization to Work

 

 

Paul C. Green

 

 

Building Robust Competencies: Linking Human Resource Systems to Organizational Strategies

 

 

Harris/Kotler

 

 

Value-Added Public Relations: The Secret Weapon of Integrated Marketing

 

 

Paul Hersey, et al 

 

 

Management of Organizational Behavior: Leading Human Resources

 

 

K. Douglas Hoffman, et al

 

 

Marketing: Best Practices

 

 

Frances Horibe

 

 

Managing Knowledge Workers : New Skills and Attitudes to Unlock the Intellectual Capital in Your Organization  

 

 

Michael D. Hutt 

 

 

Business Marketing Management 

 

 

Knowles et al.

 

 

The Adult Learner: The Definitive Classic in Adult Education and Human Resource Development 

 

 

Ray McKenzie 

 

 

The Relationship-Based Enterprise: Powering Business Success Through Customer Relationship Management 

 

 

Eric Lesser

 

 

Knowledge and Social Capital

 

 

Marlow/Wilson

 

 

The Breakdown of Hierarchy: Communicating in the Evolving Workplace (Butterworth-Heinemann Business Books . . . for Transforming Business)

 

 

Maycunich/Gilley 

 

 

Organizational Learning, Performance, and Change: An Introduction to Strategic Human Resource Development (June 2000)

 

 

Pamela Mayer

 

 

The Human Side of Knowledge Management : An Annotated Bibliography

 

 

Mary Modahl

 

 

Now or Never: How Companies Must Change Today to Win the Battle for Internet Consumers

 

 

Otto Ottesen

 

 

Marketing Communication Management : A Holistic Approach for Increased Profitability

 

 

Pfeffer/O'Reilly

 

 

Hidden Value: How Great Companies Achieve Extraordinary Results with Ordinary People

 

 

Jeremy Rifkin 

 

 

The End of Work : The Decline of the Global Labor Force and the Dawn of the Post-Market Era  

 

 

Rouse and Rouse

 

 

Business Communication : Strategy and Culture

 

 

Peter M. Senge

 

 

The Dance of Change 

 

 

Annette Simmons

 

 

The Story Factor: Influence, Inspiration, and Persuasion Through the Art of Storytelling

 

Thompson/Levine/Messick

 

Shared Cognition in Organizations : The Management of Knowledge (Lea's Organization and Management Series)  

 

 

Amrit Tiwana

 

 

Essential Guide to Knowledge Management, The: e-Business and CRM Applications 

 

 

Alfred Walker 

 

 

Web-Based Human Resources : The Technology and Trends That Are Transforming the HR Function 

 

 

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