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Star Series

Preparing for Conversations
with John McQuary
Knowledge Leadership

John McQuary
Vice President of Knowledge Management and Technology Strategies
Fluor Corporation
Houston, Texas, US

 

  Introduction

John McQuary is Vice President of Knowledge Management and Technology Strategies at Fluor Corporation. With 26 years of proven leadership skills, his current role requires the ability to drive organizational change from a global perspective, to establish a clear vision of future possibilities, to create a strategy to achieve goals, and to deliver business-focused results.

As the leader of the Knowledge Management Team, McQuary has led the KM program from initial concept to cross-industry recognition for Fluor as a leader in the field of Knowledge Management. External recognition has included three Most Admired Knowledge Enterprise (MAKE) awards and recognition by the American Productivity and Quality Center (APQC) twice for excellence in creating communities of practice and knowledge retention and transfer. NuJohn McQuarymerous publications have also cited Fluor's knowledge management capabilities.

The current focus of the Technology Strategies Organization is the Next Generation Execution Platform project which will define how Fluor will execute projects in the future. This global, cross-functional initiative will establish a new 3D CAD platform for Fluor as well as an integrated project execution environment. Work process and organization changes to improve project execution performance are a primary focus of this initiative.

McQuary's career began in piping and material engineering and soon led to various strategic change initiative roles including: leadership of the Computer Integrated Engineering department, leadership of the Information Services Department, leadership of the Global Automation Team, and instrumental roles in transforming Fluor into a knowledge-based EPC&M services organization and in defining Fluor's next generation project execution platform.

In addition to his Fluor responsibilities, John sits on the FIATECH Board of Directors and is a member of the Advisory Panel for Harnessing Information Technology in the Engineering and Construction Industries. He is also frequently invited to be a keynote speaker at various knowledge management and technology conferences. McQuary's education includes a degree in Mechanical Engineering from the University of Arkansas, and leadership studies at the Thunderbird Graduate School of International Management and the University of South Carolina.

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  IK Case Report
Fluor: Connecting people

Whether self-selecting or handpicked, a community of practice (CoP) often creates a new version of the corporate silo - a virtual silo. Topic, subject matter, location, purpose, educational background, choice, social mores, bias and many other factors determine the composition and character of a typical community. Some are subtly skewed, others appear like gated communities. Indeed, some are virtually estranged from the greater community.

Hence, CoPs can be as limited as the silos they are intended to transcend. It is, therefore, not often you find a company with a true, open, enterprise wide, inter-disciplinary knowledge sharing system that really works.

But at Fluor, staff anywhere in the world, in any unit or function can log on and have access to corporate-wide content, experts, discussion forums and more. They only have to be a member of the greater Fluor community.

See PDF for the complete report.

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  Opening Topic
Measuring Knowledge Leadership

"A key to KM quality," John McQuary says, "is an organization's knowledge leadership."

At Fluor, KM capability is built around communities of practice and those CoPs depend on the leadership of community leaders and knowledge managers.

"Throughout our KM journey, McQuary says, "we have observed a direct correlation between active and involved leadership and high levels of community performance."

In his recent column in IK magazine, McQuary discusses a tool he's developed to gauge community performance. The evaluation consists of 12 characteristics including "measurable progress against community objectives" and "active and involved leadership.

See PDF for the full story. Then join John in the August STAR Series Dialogue where he will open his discussion with a conversation on the topic "Measuring Knowledge Leadership." Be prepared; he'll ask you this: "What are you doing to encourage, recognize and reward knowledge leadership?



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